[ Gladly Software raises $36M in Series C ]
Gladly Software has raised $36 million in Series C funding.
Founded in 2014, Gladly Software provides a customer support platform for today’s mobile, social, always connected consumer. The platform gives agents a single view of the customer across all conversations, no matter what communication channel and provides companies with real-time insight into their contact center and a view on trending topics to better understand customers.
The company intends to use the new financing to expand its reach globally and continue to develop the pruduct.
|City||San Francisco, California|
|Founder / CEO||Joseph Ansanelli|
|Investors||New Enterprise Associates|
|Previous Investors||New Enterprise Associates|